
Our Approach
Businesses that more consistently execute a superior client experience will win beyond their current expectations –they are obsessed with the client experience! These businesses will set the standard –that will lead their clients into the future, not follow them there.
Winning firms are led by experienced capable executive leaders.
Successful executive leaders believe that every outcome is because of them, not in spite of them. Meaning, they own both success and failure. The principle of every individual in the enterprise wakes up wanting to contribute their best effort towards the success of the firm must be central to develop and lead an effective culture. Leadership will lead the firm with a written Long-Range Plan that is explicit on the strategic growth initiatives, specific objectives and the tactical implementation plan. Most important, executive leaders are relentless on executional accountability throughout the organization.
Integrated firms are very clear on the financial advisor roles and associated expectations.
These firms will include specialists (tax, risk, investment, etc.) and best in class professional staff roles with clear expectations. Professional development and career pathsare part of the fabric of the firm. Scaled firms operate out of an entity construct with sound financial statements and forms of equity participation opportunities for Team members. Total economic packages will be fair and competitive and will attract best in class talent.
Winning firms will have brand identity and the brand will leverage all things digital.
The foundation for growth will be organic growth that drives net flows through new high-value client acquisition. Sustained organic growth will be supplemented with mergers, acquisitions, and strategic alliances. The net of all the elements of the biggest winners in the future is the client that wins as a result of a consistent superior experience!
